Wow! This is a top notch business. Besides being super friendly and helpful, this staff is very responsive. Had experience with Jessica, Josh and Wyatt and they seemed to share a common work ethic. Quick to find solutions. Customer focused.
Wow, what a difference it makes to have a tuned piano! I have entrusted Matt to tune my piano for years; his work and skill are phenomenal. Volunteer also invests back into the community, donating their time and skill to tune instruments at The Joy of Music School. Great company with professionals who know what they’re doing. Highly recommend!
Ryan does a great job tuning and cleaning our piano. We have an upright piano that Volunteer has been servicing for a couple of years. We have been happy with their service. We always love the treat of beautifully performed music at the end of the service. A little mini concert in the living room!
Before we hired Volunteer Piano for tuning, we had heard very positive things from other people about this company. They proved to be very professional and nice. Exceeded our expectations. Highly recommend.
Thorough. Timely. Great customer service. Our piano was a gift and hadn’t been shown love in a while. As a non piano playing person myself- Volunteer Piano could’ve taken my lack of awareness and used it in their favor. Instead they were honorable, so helpful and went above and beyond. They worked for hours on this piano in my home and I highly recommend them. Both Julia and Matt have been incredible and Jessica is friendly and helpful with getting me scheduled!
I like EVERYTHING about this business! Every category listed above rates top notch at Volunteer Piano.
My experience with this company makes me want to highly recommend them to all my music-loving friends and churches.
Matt did a thorough job of assessing the condition of our Estey (it was my grandmother’s and was in storage for 10+ years) and provided a clear explanation and reasonable quote for the steps needed for basic restoration, cleaning, pitch raises and fine tunings.
They were always very communicative, friendly and reliable! I highly recommend them (and Matt particularly, though they are training some up-and-comers who I trust will be fantastic as they gain more experience) for any repairs, tuning or restoration for your piano. They did what was necessary for a job well done and I am so happy to be able to enjoy our old new-to-us piano for years to come.
We own a model L Steinway grand piano that was built in 1926 and has been in our family for some 60 years. We had it totally rebuilt/ restored and refinished about 10 years ago, so you can imagine how important this piano is to us. It’s hard to express how pleased we are to find a Steinway technician who takes care of it as well as Josh does. His work is superb, and you can tell he really loves what he does. I would definitely recommend him to anyone who really cares about and loves their Steinway.